Terms & Conditions
Updated on February 3, 2026
1. Acceptance of Terms
By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use immediately.
2. Use of Website
• This website is for informational purposes only and does not replace professional medical advice.
• Do not use this site for emergency medical needs. In case of an emergency, call 911 or visit the nearest emergency department.
• You agree not to misuse the website, attempt unauthorized access, or engage in any activity that disrupts its functionality.
3. Medical Disclaimer
• Content provided on this site is for general education and should not be considered a substitute for consultation with a licensed healthcare provider.
• Always seek advice from your physician or qualified health professional before making medical decisions.
4. Appointments and Services
• Appointments must be scheduled in advance.
• Please arrive at least 15 minutes before your scheduled time.
• Missed appointments or cancellations with less than 24 hours’ notice may incur a fee.
• Telehealth services are available for eligible conditions; patients must ensure a secure and private environment during virtual visits.
5. Insurance and Payment
• We accept most major insurance plans. It is your responsibility to verify coverage.
• Co-payments and outstanding balances are due at the time of service.
• For uninsured patients, payment is required in full at the time of visit.
6. Privacy and Data Protection
• We comply with HIPAA regulations to protect your health information.
• Please review our Privacy Policy for details on how we collect, use, and protect your data.
• If you access our patient portal, additional terms apply to account creation, secure messaging, and telehealth services.
7. Prescription Policy
• Advance Requests: To ensure timely processing, prescription refill requests should be made well in advance- ideally at least one week prior to running out of medication.
• Controlled Substances: Prescriptions for controlled substances are not guaranteed and are subject to strict federal and state regulations. Additional conditions may apply.
• Pharmacy Coordination: Please confirm with your pharmacy before requesting a refill to avoid duplicate requests.
8. Intellectual Property
• All content, including text, graphics, and logos, is the property of Capital Care Clinic unless otherwise stated.
• Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
• We make reasonable efforts to ensure accuracy but do not guarantee completeness or timeliness of information.
• We are not liable for any damages resulting from reliance on website content or technical issues during telehealth sessions.
10. Additional Office Policies
In addition to the policies outlined in this document, certain procedures and guidelines may apply to specific services or situations. Additional office policies and procedures will be communicated by our staff as needed. Please contact our office for clarification on any policy.
11. Links to Third-Party Sites
This site may contain links to external websites. We are not responsible for their content or privacy practices.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and effective immediately upon publication.
13. Contact Us
For questions about these Terms and Conditions, please contact:
1895 Brightseat Road
Landover, MD 20785
301-909-4000
info@capitalcareclinic.com